We have an option for split and dual delivery, with which you can send emails to both Google Workspace and Zoho.
DUAL DELIVERY – When the same users exist in both places
- Apps
– Google Workspace
– Settings for Gmail
– Hosts
– Click add - Fetch the host details from zoho and add
– click on https://admin.google.com/ac/apps/gmail/routing
– Click configure next to routing
– give a short description
– check inbound and internal receiving
– Scroll down and check “add more recipients”
– Click on add
– From the basic drop down choose advanced
– Check change route and choose the host we added from the drop down
– Uncheck Do not deliver spam to this recipient and Suppress bounces from this recipient
– Save
– scroll down and click on show options
– check users and groups
– save
SPLIT DELIVERY
- Add Host
– Login to https://admin.google.com/ac/apps/gmail/hosts
– Click add route
– Fetch the host details from zoho and add
– Leave the check boxes as default - In your Google Admin console (at admin.google.com)
– Go to Apps > Google Workspace > Gmail > Routing
– On the Routing tab, scroll to Routing.
– Click Setup or Add Another Rule. The Add setting box opens.
– For Email messages to affect, select Inbound, or Internal-receiving, or both.
– Under For the above types of messages…, select Modify message.
– Under Modify message, scroll to Route and click the Change route box
– Under Change route,click on normal routing drop down and choose the external server from the list(The host we added )
– Click Show options.
– For Account types to affect, check the Unrecognized/Catch-all box uncheck users.
– At the bottom of the Add setting box, click Save.