The Pros And Cons Of Cashfree Payment Gateway.
Cashfree is an Indian Payment Gateway that manages an organization’s entire payment process. It gives users access to an enterprise-level payment gateway. Businesses can boost their scalability by collecting payments quickly and securely with this payment gateway India.
Cashfree allows online retailers to accept and distribute payments using a range of payment methods such as net banking, debit cards, credit cards, UPI, and prepaid and postpaid digital wallets such as Ola Money Postpaid. PayPal incubated Cashfree, which was a part of Y Combinator’s summer batch of startups in 2017.In 2015, PayPal selected Cashfree as one of the top four startups for its PayPal Start Tank Incubator Program.
Smilegate Investments of South Korea led the $5.5 million Series A investment round for Cashfree. Cashfree works with Shopify, Magento, and Wordpress, among other popular eCommerce platforms.. Cashfree has also partnered with payment platforms such as Ola Money Postpaid, ePayLater, and LazyPay to provide customers with a diverse range of payment options and the ability to pay later.
What is a payment gateway?
Payment gateways (PGs) are platforms that let merchants accept and authorize payments. Payment gateways are a safe way for money to move from the buyer’s bank account to the seller’s account. Running an online store requires the integration of a payment gateway. The pandemic has hastened the transition to a cashless economy around the world.
An online payment gateway’s primary function is to approve the merchant-customer transaction process. It is an important part of the online transactions since it authorises payments between merchants and consumers. It facilitates the e-commerce platform’s existence by allowing customers to make payments more easily.
What are the steps involved in making an online payment?
Making an online payment involves several steps to ensure the transaction is secure, efficient, and successful. Here’s a detailed breakdown of the steps involved:
Steps Involved in Making an Online Payment
1. Selecting Items or Services
- Add to Cart: Choose the items or services you want to purchase and add them to your online shopping cart.
- Review Cart: Review the items in your cart to ensure you have selected the correct products and quantities.
2. Proceeding to Checkout
- Checkout Button: Click on the “Checkout” button or link to begin the payment process.
- Account Login: Log in to your existing account or continue as a guest. Some websites may require you to create an account.
3. Entering Shipping Information
- Shipping Address: Enter the shipping address where you want the items to be delivered. Make sure to provide accurate details to avoid delivery issues.
- Shipping Method: Choose your preferred shipping method based on cost and delivery time.
4. Entering Payment Information
- Payment Method: Select your payment method. Common options include credit/debit card, PayPal, bank transfer, digital wallets (e.g., Apple Pay, Google Pay), and Buy Now, Pay Later (BNPL) services.
- Card Details: If paying by credit/debit card, enter the card number, expiration date, CVV (Card Verification Value), and the name on the card.
- Alternative Methods: If using a service like PayPal, you’ll be redirected to log in to your PayPal account to authorize the payment.
5. Reviewing the Order
- Order Summary: Review your order details, including items, quantities, shipping address, shipping method, and total cost (including taxes and shipping fees).
- Promo Codes: Enter any discount or promo codes if available.
6. Authorizing the Payment
- Submit Payment: Click on the “Submit,” “Place Order,” or “Pay Now” button to proceed with the payment.
- Authentication: Depending on the payment method and security protocols, you may need to complete additional authentication steps. For example:
- 3D Secure: Enter a one-time password (OTP) sent to your mobile phone or email.
- Two-Factor Authentication (2FA): Use a second form of identification, such as a fingerprint or an authentication app.
7. Payment Processing
- Payment Gateway: The payment information is sent to the payment gateway, which encrypts the data and forwards it to the acquiring bank.
- Authorization Request: The acquiring bank sends an authorization request to the issuing bank (the bank that issued your credit/debit card).
- Authorization Response: The issuing bank verifies the details and responds with an approval or decline message.
8. Confirmation
- Order Confirmation: Once the payment is authorized, you’ll receive an order confirmation page with a summary of your purchase and a confirmation number.
- Email Confirmation: You’ll also receive an email confirmation with the order details and estimated delivery date.
9. Delivery
- Order Fulfillment: The seller processes and fulfills your order, preparing it for shipping.
- Shipping Confirmation: You’ll receive a shipping confirmation email with tracking information once your order is dispatched.
- Delivery: The order is delivered to the specified address.
Security Measures
To ensure the security of online payments, several measures are typically in place:
- SSL Encryption: Websites use Secure Socket Layer (SSL) encryption to protect the data transmitted between your browser and the server.
- Tokenization: Payment information is replaced with a unique token to protect sensitive data.
- PCI Compliance: Merchants comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure secure handling of credit card information.
- Fraud Detection: Advanced fraud detection systems monitor transactions for suspicious activity.
Troubleshooting Common Issues
- Payment Declined: Verify card details, ensure sufficient funds, or contact your bank for more information.
- Technical Errors: Clear your browser cache, try a different browser, or use a different payment method.
- Order Confirmation Missing: Check your spam/junk folder, or contact the seller’s customer service for assistance.
Before we begin, there are a few terms you should be familiar with:
Merchant account
A merchant account is an unique bank account that is used by businesses to keep track of their receivables. During one transaction, your customer’s payment is sent to your merchant, where it will remain until you transfer it to your business’s regular bank account. Accepting online payments requires the use of a payment gateway and a merchant account.
Processor of Payment
A payment service is the company that authorises the customer’s card data to ensure that they will have sufficient funds in their bank to pay when a company charges them for a purchase. If they do, the payment processor authorises the transaction and the funds are transferred to the business’ account; otherwise, the transaction is refused.
Pros of cash free payment gateway
For Disaster Recovery
Technical issues may arise during digital transactions. Due to sales overload, payment gateways may fail to complete the payment. In such circumstances, customers might purchase the product from another merchant. To avoid such instances, it is always preferable to have various payment gateways on the merchant website.
Improves International Sales
According to reports, 38% of buyers have complained about a lack of preferred payment choices on websites. Allowing several currency alternatives on the checkout page is the key to resolving this problem.
With an online store, you can sell to anyone, no matter where they live. But there is a problem with the different currencies. If payments are coming from a lot of different countries, you may need more than one payment gateway.
Satisfies all customer requirements
Payment gateways differ in terms of functionalitiesIt’s challenging to find all of the required features in a single payment gateway. Some payment gateways will not take specific credit card brands, while others may not accept monthly subscriptions. If clients can’t discover the features they want, conversion rates may suffer.
Analytical data is provided.
Payment gateways tell the seller a lot of different things. Different kinds of information are given by payment gateway businesses. During data processing, each piece of data is used for a specific task. Based on this analytical data, merchants can make smart decisions about how to improve their business.
Increases customer confidence
If a customer doesn’t know the PG brands, they might not want to go through with the transaction. Customers who don’t trust the site enough to give their credit card information will leave 19% of their carts empty. Customers want PGs that have worked well for them in the past.
Cons of cash free payment gateway
Increased Prices
It can also be more expensive to install many payment gateways. Additionally, keeping track of all payment gateway processing costs may need the allocation of extra resources. To avoid this issue, several company owners employ combination payment services.
Obstacles to Operation
Multiple payment gateways on a website will complicate operations. Let’s say someone had a failed transaction, but the money was taken out of their account. It may be more difficult to determine which payment gateway was used. These problems are solvable, but it will take more time and will necessitate the use of additional software to detect errors.
More Paperwork and Integration Issues
Various PGs could mean multiple contracts and integrations.It takes a long time to integrate the move up. For PG integration, time and resources may be necessary. Because the company is introducing various payment alternatives to its website, there is a lot of paperwork involved.
Analyzing Complicated Reports
Different payment gateways provide different sorts of reports. Analyzing all of the data in such reports takes a long time. To keep track of all of this data, the vendor will need to develop a reporting system that incorporates it all.
Features
Integrate With The Accounting Software
We’ve talked about how hard it is to put together reports from a lot of different payment gateways. While comparing different PGs, a merchant must choose the PGs that can work with the accounting programme to generate data about car sales.
Should International Payments Be Encouraged?
Buyers from all over the world may come to your Commerce store. It is critical to select a PG that accepts international transactions.
Cost-effectiveness is essential.
No one wants to install a PG that will cost a fortune in processing fees and transaction costs. So pick the most cost-effective option. But that doesn’t imply you should go for a low-cost, low-quality option. Furthermore, MDR discrepancies amongst PA/PGs for the same payment methods are significant.
Additional Payment Options
Having more ways to pay can help boost sales. Different customers pay in different ways. Some people liked banking online, while others liked using UPI or debit/credit cards. Choose a PG that lets you pay in different ways.
Should Provide a High Rate of Success
Choosing a gateway with a low rate of conversion can hurt your business. So, choose the option that has the best chance of working.
PCI-DSS Compliant Security Should Be Available. Customers can safely save their information in the gateway for recurring payments thanks to PCI-DSS compliance solutions. According to recent research, 81 percent of buyers must trust a company before purchasing from it.
Should Provide White-labeled Wallets
Some payment gateways let people use their mobile wallets to buy things. Most people now use their mobile wallets to pay for almost all kinds of things. So, choose the one that lets you make a “white label” wallet.
Accepting Recurring Payments Is A Good Idea
Select a recurring payment gateway. Many customers set up regular payments for particular firms’ items. They will move on to another seller if this choice is not available.
Conclusion
A good payment gateway develops your brand and improves client trust. Unsupported payment gateways can pose a slew of problems for businesses. This article talked about the pros and cons of using more than one way to pay. Before putting gateways on e-commerce websites, it’s best to think about them all and learn more about them.
Payment gateways are the most crucial aspect of a customer’s purchasing experience. The conversion rate will be higher if the user experience is better. If the merchant utilises an inferior or unfamiliar payment gateway, the customer may be unable to complete their transaction, increasing the likelihood of them visiting a competitor’s website.
Frequently Asked Questions
A. Payout is a Cashfree solution that allows bulk payments to be settled quickly and efficiently. It also allows for faster and more efficient transactions within the company, resulting in a more consistent cash flow.
Yes, Cashfree ensures total security for all of your data by encrypting it, making it difficult for hackers to access your personal ininformation.
The Cashfree Payments Partner Program is a referral programme in which you may earn money by recommending the Cashfree Payments product suite to your clients or customers. You can earn a commission by making payments easier for your clients.
Global Payouts by Cashfree is a cross-border payments platform that allows international companies to pay their Indian partners and vendors (individuals or enterprises) without having to establish a shop in India.
For a variety of reasons, many people who process big amounts of data online choose to use numerous payment channels. Though many members prefer it, you only need one, especially if you’re just beginning.